David Best In Tools processes personal data of its customers, potential customers, and other contacts. We do this to be able to perform a potential agreement. In this privacy statement, we explain why and how we process your personal data.

We do not have a Data Protection Officer (DPO) in place, but we are happy to answer any questions you may have about our privacy policy at info@davidbestintools.com.

Which personal data does David Best In Tools process?

Below is an overview of the personal data that we may process, depending on the products or services you use or purchase:

• First and last name
• Address
• City
• Phone number
• Email address
• Company name
• Company address details
• Location data
• VAT number
• Contact history

Other personal data that you actively provide, for example, through registration on our website, in correspondence, and by phone.

• Legal obligations

A small part of our processing is legally required. This mainly involves personal data needed to comply with our tax obligations.

• Newsletters and mailings

Occasionally, we send newsletters and/or mailings. Sometimes, these are personalized based on certain actions you have taken or products and/or services you have purchased from us. You always have the option to adjust your preferences for receiving newsletters and mailings.

Automated decision-making

David Best In Tools does not make decisions based on automated processing (algorithms) that could have negative consequences for you.

Rights of data subjects

Under the GDPR, everyone has certain rights. We do our best to comply with these as well as possible. Do you have any tips or comments? Let us know! To exercise your rights, you can contact us at info@davidbestintools.com.

• Information and access: Of course, you can view which personal data we process about you. We are also happy to tell you more about how and why we process that data.
• Rectification: If you believe we have incorrect data about you, please let us know, and we will correct it.
• Right to erasure: You can have the personal data we hold about you deleted. It may be that we still need to process that data for other purposes (such as administration or deduplication).
• Restriction: If you believe that we are processing your personal data unlawfully or incorrectly, you can request that we limit the processing.
• Objection: You can object to the processing of your personal data. If it concerns marketing, we will cease processing as soon as possible.
• Data portability: This is a new right under the GDPR that allows you to transfer your personal data. If you wish to make use of this, please contact us.

Additionally, you can also:

• Withdraw consent: For example, for receiving mailings. If you want to withdraw consent for another processing activity, you can contact us at info@davidbestintools.com.
• File a complaint with the Data Protection Authority (DPA): If you think that we are not acting in accordance with privacy laws, we would like to hear from you. You can also file a complaint with the DPA.

How long do we retain your personal data?

Personal data may not be retained longer than necessary. The retention period depends on the purpose for which we received or collected the data and any legal obligations to retain the data.

If you have requested a quote from us but did not become a customer, we will delete your data no later than two years after our last contact. If we have received a quote from you, but we did not become a customer, we will delete your personal data no later than two years after our last contact. If you have become a customer, or we have become a customer of yours, we will retain your personal data for seven years after the end of the financial year in which the agreement with you was fully executed. The seven-year period corresponds to the period within which we are required to retain our administration for tax purposes. After this period, we will delete your personal data.

Legal grounds for processing

As explained above, we process some data to fulfill a legal obligation, some to execute an agreement, and most for the legitimate interest of David Best In Tools: the execution of our objective. If you would like to know more about how we balance legitimate interests, please contact us.

Disclosures to third parties

In connection with the execution of a potential agreement with you, we may need to provide your personal data to parties that supply products and/or services to us or perform work on our behalf. We also use external server space for the storage of (parts of) our sales and purchase administration, where your personal data is part of this. For this reason, your personal data is provided to our server space provider.

How David Best In Tools secures your personal data

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you feel that your data is not adequately secured or suspect misuse, please contact us at info@davidbestintools.com.

We have taken the following measures to secure your personal data:

• Our employees’ servers and devices are equipped with up-to-date security software, such as antivirus software and firewalls.
• We only transmit your data via secure internet connections (SSL). You can verify this by the ‘https’ in the address bar and the lock icon.
• Access to personal data from mobile devices is restricted and actively monitored.

DKIM are internet standards we use to prevent you from receiving emails in our name that contain viruses, spam, or are intended to obtain personal (login) data.

Cookie Policy

David Best In Tools uses cookies. We do this to stay informed about the maintenance of the website and to analyze website traffic via Google Analytics.

Cookie Policy

Types of cookies used on the David Best In Tools website:

1. Functional cookies

Cookies that are necessary to ensure the proper functioning of the website or make it easier for you to use. For example, storing your login credentials so that you don’t have to log in every time. Closing the cookie notification also falls under functional cookies.

2. Analytical cookies

These cookies are placed to measure and analyze visitor behavior on the website. We use this information to optimize the website. No personal or privacy-sensitive data is stored with this feature.